Privacy Policy

Pawryne's Privacy Policy has been developed to clarify what information we collect, how we use it, and what measures we adopt to ensure the security and confidentiality of our customers' and users' data.

By accessing or using our website, you agree to the practices described below. We recommend carefully reading all points.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information Collection

We collect information voluntarily provided by users, including:

  • Full name
  • Address
  • Email
  • Telephone
  • Payment data (not stored by the shop)
  • Browsing and behaviour information on the website

This information is used exclusively to:

  • Process orders
  • Improve your shopping experience
  • Personalise offers and content
  • Comply with legal and security obligations

Use and Purpose of Data

Pawryne uses your personal data to:

  • Process purchases and payments
  • Arrange product shipping and delivery
  • Send order updates
  • Provide customer support
  • Offer promotions and personalised content (with your permission)
  • Comply with legal and tax obligations

We never sell, trade, or share your data with third parties without authorisation, except when necessary for:

  • Payment processors
  • Couriers and shipping companies
  • Partner companies directly involved in order fulfilment

Data Security and Protection

We apply technical and administrative measures to protect information against:

  • Unauthorised access
  • Alteration
  • Loss
  • Inappropriate disclosure

We use SSL certification, which ensures encryption of your data during transmission.

Nevertheless, users acknowledge that no digital system is 100% infallible, although we adopt rigorous security standards.

Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contract performance: To fulfil our obligations to you
  • Legal obligation: To comply with tax and legal requirements
  • Legitimate interests: To improve our services and prevent fraud
  • Consent: For marketing communications (you can withdraw anytime)

Cookies and Similar Technologies

We use cookies to improve your experience on our website. They allow us to:

  • Save browsing preferences
  • Optimise content
  • Offer personalised advertisements
  • Analyse platform performance

You can disable cookies directly in your browser settings, but this may compromise some website functionalities.

Third-party advertising may also use cookies and web beacons to collect information such as:

  • IP address
  • Browser type
  • Internet service provider (ISP)
  • Time spent on pages

These companies do not have access to your personal data.

Links to Third-Party Websites

Our website may contain links to external sites. Pawryne is not responsible for the privacy policies, practices, or content of third parties.

We recommend you review the policies of each site you visit.

Information Sharing

Your data may only be shared when necessary for:

  • Purchase completion
  • Logistics processing
  • Compliance with legal requirements

We never share personal information unnecessarily or without consent.

User Rights

Under UK GDPR, you may at any time:

  • Request access to your information
  • Request correction or update of data
  • Request deletion of personal information (right to be forgotten)
  • Object to processing of your data
  • Request data portability
  • Withdraw previously granted consents
  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, simply send an email to: support@pawryne.com

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Transaction records are typically retained for 7 years for tax and legal compliance.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children. If you believe we have inadvertently collected such information, please contact us immediately.

International Transfers

Your data is processed within the UK and European Economic Area. If data is transferred outside these regions, we ensure appropriate safeguards are in place.

Changes to Privacy Policy

Pawryne reserves the right to modify this Privacy Policy at any time to improve procedures and ensure compliance with current laws.

We recommend users review this page periodically.

Contact and Data Protection Officer

For questions, requests, or clarifications about this Privacy Policy, or to exercise your data rights, contact us at: support@pawryne.com

For data protection matters, you may also contact the Information Commissioner's Office (ICO): Website: www.ico.org.uk Telephone: 0303 123 1113

By using our website, you agree to all terms of this Privacy Policy.